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You can delete your account from the Microsoft Authenticator app, and you can delete your device from your work or school account. You'll be asked to approve a notification through the Microsoft Authenticator app, to verify your information.ĭelete your account or device from the Microsoft Authenticator app Select Choose a method and then Authenticator app.įollow the on-screen instructions, including using your mobile device to scan the QR code, and then select Next. Go to the Security info page using the steps above.

Make sure you use something other than your Microsoft email address for your alternate email address.Important: If you already set up your work or school account in the Microsoft Authenticator app, you don't need to do it again. To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address.

To update your phone number and email address If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365.